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How to speed up business processes, improve quality, and cut costs in any industry
In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:
- Eliminating wasted time and resources
- Building quality into workplace systems
- Finding low-cost but reliable alternatives to expensive new technology
- Producing in small quantities
- Turning every employee into a qualitycontrol inspector
- Sales Rank: #5040 in Books
- Brand: McGraw Hill
- Published on: 2004-01-07
- Ingredients: Example Ingredients
- Original language: English
- Number of items: 1
- Dimensions: 9.40" h x 1.10" w x 6.30" l, 1.56 pounds
- Binding: Hardcover
- 330 pages
Features
- successful business
- how to run business
- Toyota company story
From the Publisher
Winner of the Institute for Industrial Engineer’s Book-of-the-Year award and the Shingo Prize for Manufacturing Excellence
From the Back Cover
"This book will give you an understanding of what has made Toyota successful and some practical ideas that you can use to develop your own approach to business."--Gary Convis, Managing Office of Toyota
Fewer man-hours. Less inventory. The highest quality cars with the fewest defects of any competing manufacturer. In factories around the globe, Toyota consistently raises the bar for manufacturing, product development, and process excellence. The result is an amazing business success story: steadily taking market share from price-cutting competitors, earning far more profit than any other automaker, and winning the praise of business leaders worldwide.
The Toyota Way reveals the management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles--known as the "Toyota Production System" or "Lean Production"--to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.
Drawing on his extensive research on Toyota, Dr. Liker shares his insights into the foundational principles at work in the Toyota culture. He explains how the Toyota Production System evolved as a new paradigm of manufacturing excellence, transforming businesses across industries. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean--but aren't.
The fourteen management principles of the Toyota Way create the ideal environment for implementing Lean techniques and tools. Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to:
- Foster an atmosphere of continuous improvement and learning
- Create continuous process "flow" to unearth problems
- Satisfy customers (and eliminate waste at the same time)
- Grow your leaders rather than purchase them
- Get quality right the first time
- Grow together with your suppliers and partners for mutual benefit
Dr. Liker shows the Toyota Way in action, then outlines how to apply the Toyota Way in your organization, with examples of how other companies have rebuilt their culture to create a Lean, learning enterprise. The Toyota Way is an inspiring guide to taking the steps necessary to emulate Toyota's remarkable success.
What can your business learn from Toyota?
- How to double or triple the speed of any business process
- How to build quality into workplace systems
- How to eliminate the huge costs of hidden waste
- How to turn every employee into a quality control inspector
- How to dramatically improve your products and services!
With a market capitalization greater than the value of General Motors, Ford, and Chrysler combined, Toyota is also, (by far), the world's most profitable automaker. Toyota's secret weapon is Lean production--the revolutionary approach to business processes that it invented in the 1950's and has spent decades perfecting. Today businesses around the world are implementing Toyota's radical system for speeding up processes, reducing waste, and improving quality.
The Toyota Way, explain's Toyota's unique approach to Lean--the 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture. You'll gain valuable insights that can be applied to any organization and any business process, whether in services or manufacturing. Professor Jeffrey Liker has been studying Toyota for twenty years, and was given unprecedented access to Toyota executives, employees and factories, both in Japan and the United States, for this landmark work. The book is full of examples of the 14 fundamental principles at work in the Toyota culture, and how these principles create a culture of continuous learning and improvement. You'll discover how the right combination of long-term philosophy, process, people, and problem solving can transform your organization into a Lean, learning enterprise--the Toyota Way.
About the Author
Dr. Jeffrey K. Liker is a professor of industrial and operations engineering at the University of Michigan and cofounder and director of the Japan Technology Management Program at the University of Michigan.
Most helpful customer reviews
47 of 49 people found the following review helpful.
Quality is all about culture
By Kanishka Sinha
This one fact will sink into your psyche after you read this insightful book - Quality is all about culture
The fourteen principles that you could use as the cornerstone for your organisation according to this book (and this particular reviewer) are:
1. Base your management decisions on long term philosophy, even at the expense of short term financial goals
2. Create continuous process flow to bring problems to the surface
3. Use pull systems to avoid over production
4. Level out the workload (Hiejunka)
5. Build a culture of stopping to fix problems to get quality right the first time
6. Standardised tasks are the foundation for continuous improvement and employer empowerment
7. Use visual controls so that no problems are hidden
8. Only use reliable, thoroughly tested technology that serves your people and processes
9. Grow leaders who thoroughly understand the work and live the philosophy
10. Develop exceptional people and teams that follow your company's philosophy
11. Respect your extended network of partners and suppliers by challenging them and helping them improve
12. Go and see for yourself and thoroughly understand the situation (Genchi Genbutsu)
13. Make decisions slowly by consensus thoroughly considering all options. Implement decisions rapidly
14. Become a learning organisation through relentless reflection (Hansei) and continuous improvement (Kaizen)
Just an outstanding book
1 of 1 people found the following review helpful.
It's more than just 14 principles......
By Magic
A great book about the Toyota Way. If you read between the lines it's really not about the 14 principles but about people. People are a powerful resource. Treat people right, teach people to think, teach people to care, teach people to be passionate about what they believe in -- do all these things and you can build a great company. Oh, you may build a few cars along the way, too.
0 of 0 people found the following review helpful.
LEAN SIX SIGMA - best way to go!
By Virginia A. Bautista
I agree that the TPS ought be be all business way for small & large. Excellent read with so much wisdom & insight in the 14 management principles. Learn how to use JIDOKA, POKA-YOKE, HEIJUNKA, 6S, process flow mapping, brainstorming, Gemba! All of these concepts will help you & your organization with Lean and Six Sigma. Remember to question the status quo. Just because it's always done that way, does not mean it's the right or most efficient way. Apply PDCA - plan, do, check act. Oh and read this book!
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